Sei Mani migrates 7,000 Tesco employees to Cisco Webex to transform business collaboration

The challenge

Tesco is the UK’s biggest retailer and has more than 500,000 employees worldwide.

Tesco’s employees used a combination of five different collaboration tools to conduct virtual meetings and conferences with colleagues around the world. However, the operational costs were high, and many of these systems were audio only. This meant that employee engagement was low and global collaboration was difficult. 

Tesco realised that adopting a single platform for video conferencing would not only make significant cost savings, but enable them to adopt remote working and create a more flexible and productive workplace.

The tool

With the help of Sei Mani, a leading digital workplace consultancy, Tesco selected Cisco Webex as their global video conference provider.

The solution

Sei Mani migrated more than 7,000 Tesco employees, located in over 12 countries, from five different collaboration tools to one single Cisco Webex solution. 

Sei Mani divised and managed the migration plan across the business in order to support the cultural change needed for the adoption of the platform. They did this through:


  • Embedding a remote working culture across the company
  • Tailored training, on-demand coaching and a program of ongoing learning support for all employees
  • Globally unified collaboration and communication
  • Boosting remote working and business agility

The outcome

Tesco and Sei Mani successfully replaced the five legacy conferencing platforms, whilst implementing Cisco Webex in under six months. The 100% adoption of Cisco Webex led to a dramatic culture shift. it enabled employees to work remotely, whilst also increasing business collaboration, improving engagement and allowing for rapid worldwide communication.

The adoption of Webex also led to a major cost saving for the business by converting phone conferencing to free VoIP. 

Sei Mani helped Tesco build a more resilient business for the future, whilst enabling collaboration and communication, increasing employee engagement and reducing costs.

Sei Mani specialises in fast track solutions that help you to change the way you operate and successfully enable your remote workplace at speed and scale.

“It was imperative for the success of this initiative to find a partner that truly understood human behaviours, combined with real world experience of improving business collaboration, the foresight, vision and practical can-do ways of working provided by Sei Mani have helped turn this initiative from potential into reality.”


“The level of ongoing communication, one-to-one support, floor walking and training from Sei Mani has made a massive difference and hugely encouraged take-up and understanding. It’s a great example of how effective and effectively-rolled out technology really can improve the way we work”.


Speak to one of our experts and find out how Sei Mani
can transform your workplace today

+44 (0)203 621 8737

New York
+1 (347) 329 2055

+61 (0)2 9055 4433

About us


Our services


Case studies


Contact us

Privacy + terms

Back to homepage ^